Department: Maintenance supervisor
Industry: Bakery / QSR / Food Production
Experience: 3–5 Years (Preferred)
1. Key Responsibilities
- Handle day-to-day maintenance activities across bakery and QSR outlets.
- Supervise technicians and maintenance staff.
- Ensure preventive maintenance (PM) schedules are completed on time.
- Attend and close breakdown complaints within the defined TAT.
- Monitor HVAC systems, including Split AC, VRF, Cassette AC, Exhaust and Fresh Air Systems.
- Handle refrigeration equipment such as Cold Rooms, Blast Freezers, Deep Freezers and Chillers.
- Monitor bakery and kitchen equipment, including ovens, mixers, dough sheeters and induction machines.
- Supervise electrical panels, DG sets, transformers and power distribution.
- Monitor plumbing, water supply, drainage and fire safety systems.
- Coordinate with OEMs, vendors and service providers.
- Verify vendor quotations, repair costs and service reports.
- Maintain equipment history, breakdown records and maintenance trackers.
- Ensure calibration and statutory compliance of equipment.
- Monitor AMC, warranty and spare-parts requirements.
- Prepare daily, weekly and monthly maintenance reports.
2. Technical Skills Required
- Electrical troubleshooting and panel maintenance.
- HVAC and refrigeration troubleshooting.
- Cold room and freezer temperature monitoring.
- Bakery and commercial kitchen equipment maintenance.
- DG set and transformer operation knowledge.
- Fire-fighting systems and safety equipment.
- Basic plumbing and civil maintenance.
- Knowledge of preventive and corrective maintenance.
3. Reporting & Coordination
- Report to: Maintenance Manager / Plant Manager.
- Supervise: Maintenance Technicians and Helpers.
- Coordinate with: Kitchen In-charge, Operations, QA, Purchase and Accounts teams.
- Manage external vendors and OEM technicians.
4. Required Documentation & Reporting
| Report / Document | Frequency |
| Daily Maintenance Report | Daily |
| Breakdown Tracker | Daily |
| Preventive Maintenance Checklist | Daily / Monthly |
| Equipment History Card | As required |
| AMC & Warranty Tracker | Monthly |
| Vendor Visit Report | Every visit |
| Utility Consumption Report | Monthly |
| Calibration & Compliance Tracker | Monthly |
5. Candidate Requirements
- ITI / Diploma in Electrical or Mechanical Engineering.
- 3–5 years of maintenance experience.
- Experience in Bakery, QSR, Hotel or Food Production preferred.
- Good vendor management and team-handling skills.
- Basic MS Excel and email communication.
- Ability to handle emergency breakdowns and multiple locations.
6. Key Performance Indicators (KPIs)
| KPI | Target |
| Preventive Maintenance Completion | 100% |
| Breakdown Complaint Closure | Within defined TAT |
| Repeat Breakdown | Minimum |
| Equipment Downtime | Minimum |
| Vendor Follow-up | 100% |
| Safety & Compliance | 100% |
| Maintenance Documentation | 100% |